Shipping Policy

A legal disclaimer

Shipping Policy

At Liviora, we specialize in delivering high-quality, AI-powered digital services and custom content. Most of our offerings are delivered electronically, but this policy outlines how we handle both digital and physical deliveries (if applicable).

Digital Product Delivery

All digital products and services (e.g., videos, voice messages, custom AI content) are delivered via email, download link, or private client portal.
Delivery is typically completed within 24 to 72 hours after your order is confirmed, unless stated otherwise in the product description.
If you do not receive your digital product within the stated time, please contact us at support@liviora.ca.

Incorrect Information or Delivery Issues

Please ensure your email address and/or shipping information is correct at checkout. Liviora is not responsible for delayed or failed deliveries due to incorrect contact details provided by the customer.
If a physical item is lost or damaged in transit, we will assist in filing a claim with the courier, and may offer a replacement depending on the case.

Non-Deliverable Items

We do not ship to P.O. Boxes, military addresses, or countries under export restrictions. Digital content may not be accessible in countries with internet censorship or content filtering.

Need Help?

For shipping inquiries, contact us at:
📧 support@liviora.ca
📞 778-723-9394

Returns & Refunds

For details on eligibility, please refer to our Refund Policy.